✉news Technology Internet first seen 7 h ago, last 23 min ago, peak #11

Spectrum customers say 'fixed-rate' plans got pricier

Original: Spectrum customers say 'fixed-rate' internet and TV plans got pricier before promos ended

Charter Communications' Spectrum is facing customer complaints that internet and TV plans marketed as fixed-rate rose in price before promotional periods officially ended. Customers say their bills increased earlier than expected, contradicting the terms they believed they had agreed to. Reports circulating via Yahoo and The Cool Down have reignited frustration over Spectrum's pricing practices and the broader issue of promo rates that quietly give way to higher charges.

Why now: Reports of unexpected price hikes on supposedly fixed-rate plans have angered Spectrum customers and revived criticism of the company's billing practices.

Spectrum Charter Communications

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