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Netflix Focuses on Products as Expressions of Fandom

Original: Netflix on Building Products as Artifacts of Fandom

Netflix is describing its approach to consumer products as creating artifacts of fandom, meaning merchandise and collectibles designed to deepen viewers' emotional connection to its shows. The company frames physical products not as simple merchandise but as keepsakes tied to fan identity around its franchises and stories.

Why now: Netflix is drawing attention for how it frames merchandising as part of its fan engagement strategy

Netflix

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