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Clients Demand Discounts as AI Cuts Law Firm Costs

Original: As A.I. Makes Law Firms More Efficient, Clients Ask: ‘Where’s My Discount?’

Law firms are using artificial intelligence to speed up legal research, document review and drafting, cutting the hours needed for many tasks. Corporate clients are now pushing back on bills, arguing that if AI makes legal work faster and cheaper to produce, the savings should be passed on to them rather than retained as higher firm margins.

Why now: AI adoption in the legal industry is raising fresh questions about billing practices and who benefits from efficiency gains.

law firms New York Times corporate clients artificial intelligence

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As A.I. Makes Law Firms More Efficient, Clients Ask: ‘Where’s My Discount?’ · The New York Times

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