healthcare insurance industry

Healthcare insurance companies are increasingly deploying artificial intelligence across novel applications, according to Forbes reporting. Insurers are exploring AI beyond traditional claims processing, with the article highlighting fresh use cases across the industry. The trend raises both efficiency hopes and questions about how automated systems will affect coverage decisions and patient care.

Tensions are rising in US healthcare over the use of artificial intelligence, with insurance payers and care providers clashing over how AI is deployed. Insurers increasingly use algorithms for claims review and prior authorization, while providers argue the tools delay or deny care and add administrative burdens. Health system leaders are calling for oversight and regulation as both sides race to adopt AI.